Return policy
Is it possible to make any item purchased on galeazzo50.com within 14 days from the date of delivery of the order.
From the recivement of the goods we reserve 14 days before the refund, that will happen through the same method by which the order was placed.
If you paid by bank transfer, please be sure to communicate the data to the rebate.
It Will be refunded the full amount of the merchandise excluding shipping charges for delivery and any duties.
Please note that the timing of the rebate do not depended on Galeazzo 50%.
Instructions for returning:
- make sure the items are in the same condition in which they were received. Must not be damaged, have been worn or washed. They Must submit unaltered all tags they possessed at the time of delivery (the shoe box is considered part of the product). You can send your return in its original packaging or another similar packaging, making sure that the item is placed and folded it carefully.
- Write to customercare@galeazzo.info or through the link at the bottom of the page. indicate your personal details, your order number, and availability for delivery of the parcel to the courier. Our customer service will contact you via email with shipping information and tracking.
- Print and apply on the packaging the label you have created.
- SDA courier will collect the parcel in the day of your choice.
Upon receiving the parcel, after verifying the integrity of the goods we will refund. If your return does not meet the conditions listed above, the parcel will be returned to you at your expense and no refund will be made.
For more information contact us by e-mail at customercare@galeazzo.info or by phone by calling + 39 049631972.